AZ Department of Agriculture-Pest Management Division
Metro Institute provides online computer-based testing services in Arizona for the Pest Management Division (OPM). Metro proctored testing sites are located are conveniently located throughout Arizona. All persons desiring to hold a Certified Applicator or Qualifying Applicator License with the OPM and pass an exam(s) in the appropriate category(s).
Metro Institute Arizona Education and Services
Metro provides In Person Pre-Certification training, CEU's sessions and Fingerprinting service at our Phoenix location 202 East Earl Drive, Phoenix, AZ. Metro also offers online CEU's for you to conveniently receive your credits from home or office. Select an option below to register and schedule.
Testing Made Easy
Not registered to test?
If you have not been issued an OPM Testing ID number or your previous testing application is expired you must apply with the OPM.
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Already approved to test?
If you have already applied and been issued an OPM Testing ID number and need to schedule or reschedule a test click the Schedule Now button below. It's fast and easy good luck!
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Find a Testing Center
Metro has a testing center network with conveniently located throughout Arizona. You get directions and print a map.
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Testing Info
Everything you need to know to get started.
Before you are eligible to test in Alabama you must submit an application and be approved by ADAI for each exam category. Visit www.metrosignup.com and create an account, submit an application and wait for an approval email.
Testing "Step-by-Step"
Testing Procedure:
1. Apply with OPM to get approved take exams ($75.00 Fee) - call 602-255-3664.
2. Wait to receive your email from OPM approving you to test.
3. Visit MetroSignup.com to schedule and pay for your exams.
4. Payment ($50.00 per test) may be Cash, Check, Visa, MC, AX, or PayPal.
5. If you cannot pay online please mail or bring checks to Metro, 202 East Earll Drive, Ste 180, Phoenix, AZ 85012
6. If you cannot make your exam appointment for any reason, you may reschedule at no charge with 24 hours notice. Failure to provide the required cancellation notice will result in the forfeiture of you testing fees.
7. Don't forget: You must bring your valid (unexpired) government issued photo ID to the testing site. You can't test without it!
Test Study Materials - Click "HERE" then select "Industry Resources" from the side menu to find the Core and Category specific study materials.
Schedule a Test Online - Click "HERE"
Schedule a Metro Institute pre-certification training class visit - www.metrosignup.com
Find a Testing Location - Click "HERE"
Customer Support:
For Technical Support, Question or Assistance:
Call: (602) 452-2900
toll free (877) 533-2900
Helpful Testing Skills
1. You will have 2 hours to take each examination. Most people complete a test in less than one hour. Therefore, take your time and read each question and each of the possible answers very carefully.
2. You may skip questions and return to them later. You may review any or all of the test as long as you have time remaining on the clock.
3. Most exams have 100 questions. You must score 75% or greater to pass.
4. It is highly recommended you acquire the relevant study material and take a pre-certification class .
5. Some testing centers are cold from air conditioning being kept low for the computers.
If you have any technical issues or questions regarding the testing interface notify the proctor for assistance. The test proctor cannot discuss test questions or provide any help with test content.
Test Study Materials - Click "HERE" then select "Industry Resources" from the side menu to find the Core and Category specific study materials.
Pass the Test What Next?
If you receive a passing score on the "CORE" and at least one "Category" exam, your completed Applicator License Application will be placed on a OPM Meeting Agenda for consideration. You may also confirm your status at the OPM website. Click "HERE" to go to the "Pest Management Professional" search on the OPM Website.
Reviewing Test scores
When you complete your test, be sure and print your score sheet. You will be prompted by the computer to do this at the end of your testing period.
If you passed your test, the score sheet is your written proof that you have passed that specific exam. Please review the BOLD text on your score sheet for licensing information. If you failed your test, the score sheet will tell you which "Content Areas" you need to study.
Failed the Test What Next?
For the Arizona Department of Agriculture's Office of Pest Management (OPM), the retake policy for applicator and qualifying party certification exams is as follows:
- Waiting Period: You must wait at least 7 days before retaking a failed examination.
- Attempt Limits: You are limited to three attempts within any 6-month period.
- Daily Restriction: You cannot take the same exam more than once on the same business day.
- Score Validity: Examination scores remain valid for 12 months from the date of the exam or the date of the certification application, whichever is earlier.
To Reschedule a Test Online - Click "HERE" to schedule a new testing time.
Customer Service - (602) 452-2900 or toll free (877) 533-2900
What to Expect at the Testing Center
Metro strives to provide a professional and pleasant testing experience for every examinee. Below you find some simple requirements and rules to follow before, during and after your exam. Not everything is covered here and your exam proctor may advise or remind you of the rules to begin and finish your exam.
Good Luck and thank you. If you have any questions or concerns regarding testing rules and procedures please call Metro Institute toll free at (877) 533-2900
Photo ID Required
A test candidate must present to the test proctor a government- issued photo identification:
Acceptable ID includes original, unexpired, current photographic identification that clearly depicts the examinee, and is obtained from a governmental agency.
Examples include a state driver’s license, military identification, passport, state-issued identification card, or federal agency identification.
You will not be able to test without a qualifying ID.
Items Not Allowed in Testing Room
Examinee Personal Items
Maintaining exam integrity is one of the primary goals of a proctored exam. One of the ways exam integrity is achieved is by limiting the items allowed in the testing room. The method used to store personal items can vary by testing center. Examples of storage methods are: lockers, storage containers, or asking examinees to leave unnecessary items in their vehicle. All testing centers must provide some form of secure storage for car keys and other small items.
Items Not Allowed in Testing Room:
(This list is representative but is not exhaustive. Other items that are deemed to cause distraction to other examinees or put exam security at risk may be prohibited)
- Watches, fitness devices (e.g., Fitbits), cellphone, backpacks, purses, wallets, bags, sunglasses, food or drink, loose change, personal scratch paper, trading aids, pencils, pens, tissues, hats, earmuffs, scarfs, umbrellas, medications (inhalers or diabetic items are exceptions), personal laptops, keys, and work ID badges
- Regarding outerwear, coats and jackets should be stored or hung up outside of the testing room. Exception: Some vendors allow jackets to be placed on back of testing chair.
Items to be VISUALLY checked before an examinee is seated
• Glasses - Proctor must visually inspect the glasses of examinee.
• Jewelry - Solid or chunky jewelry must be visually inspected. Items that may cause noise or distraction must be removed.
• Pockets - Pockets of examinees must be emptied with all items placed in a locker or storage area. Examinees must be asked to pat their pockets to show all items have been removed. Some testing centers require that pockets be turned inside out.
(Please note: The proctor should never physically touch the examinee to determine that pockets have been emptied. This should be determined by visual inspection only.)
Other Considerations: • Backpacks - rolling or large bags that do not fit in storage area should be stored in vehicle. If that is not possible, it is recommended that valuables be removed and secured in the locker or storage area. Backpacks must be placed at a designated location with the understanding that the examinee is liable for any belongings. Examinee’s personal belongings must never be stored in the proctor area.
For customer service or technical support call (877) 533-2900
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