If you have not been issued an MDAC Testing ID number or your previous testing application is expired you must apply with the MDAC. Click the button below to visit !
Application and Testing Procedure:
1. Apply with the Bureau of Plant Industry online at www.metrosignup.com
2. Wait to receive your email from the Bureau of Plant Industry approving you to test.
3. Visit www.metrosignup.com exam or call: 877-533-2900.
4. Payment of $55 per test (admin fee) may be Check, Visa, MC, AX, or PayPal.
5. Mail checks to Metro Institute, 202 East Earll Drive, Ste 180, Phoenix, AZ 85012 (Exams cannot be scheduled until payment is received)
6. If you cannot make your exam appointment for any reason, you may reschedule at no charge within 24 hours notice. If you fail to provide the required notification to Metro you will forfeit your testing fees.
7. Don't forget: You must bring your Government issued valid (unexpired) photo ID to the testing site . You will not be allowed to test without your photo ID.
8. All exams are closed book and proctored.
Visit www.metrosignup.com to reschedule your exam.
For customer support call toll free "877-533-2900"
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1. You will have one (1) to two (2) hours to take each examination. Most people complete each test in half of the allotted time. Take your time and read each question and each of the possible answers very carefully.
2. You may skip questions and return to them later. You may review any or the entire test as long as you have time remaining on the clock. If you forget to answer any questions before selecting the "Finish Test" button, you will receive one warning that you have unanswered questions. You may then answer those questions and then click the "Finish Test" button again to get your final score.
3. The commercial certification tests have from 10 to 50 questions each and you must answer 70% correctly to pass. For example, on a test with 10 questions you could only miss 3 questions and still receive a passing score. On a test with 50 questions, you could miss up to 15 questions and still receive a passing score.
4. The license examinations have from 40 to 100 questions each and you must answer 70% correctly to pass. For example, on a test with 40 questions you could only miss 12 questions and still receive a passing score. On a test with a 100 questions, you could miss up to 30 questions and still receive a passing score.
You must pass your core and category exam to become commercially certified. A commercial certification card will be mailed to you from the Bureau of Plant Industry after you’ve successfully passed the core and category exams.
If you passed a Consultant exam, a new or reissued card will be mailed to you from the Bureau of Plant Industry after you’ve successfully passed the required exams.
If you passed a Dealers exam, a certificate will be mailed to you from the Bureau of Plant Industry after you’ve successfully passed the exam.
Reviewing Test scores
When you complete your test be sure and print your score sheet. You will be prompted by the computer to do this at the end of your testing period. If you passed your test, the score sheet is your written proof that you have passed that specific exam. Please review the BOLD text on your score sheet for pest, weed, and/or tree surgeon licensing information. If you failed your test, the score sheet will tell you which "Content Areas" you need to study.
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Failed the Test What Next?
If the applicant failed a commercial certification exam or dealer’s exam, the applicant may retake that exam the next available day (typically 48hrs.).
If the applicant fails the consultant examination for the first time, the applicant may take the examination again after a period of at least ninety (90) days. If the applicant fails the consultant examination the second time, the applicant shall wait a full year before taking the examination the third time.
If the applicant fails the tree surgeon examination, the applicant may take it again after a period of at least ninety (90) days.
If the applicant fails a pest or weed control permit examination, the applicant may take it again after a period of at least ninety (90) days.
If the applicant fails the pest or weed control license examination twice in consecutive attempts, the applicant shall wait a full year before taking the examination again.
To Reschedule a Test Online - Click "HERE" or Call Customer Service for assistance (602) 452-2900
A test candidate must present to the test proctor a government- issued photo identification:
Acceptable ID includes original, unexpired, current photographic identification that clearly depicts the examinee, and is obtained from a governmental agency.
Examples include a state driver’s license, military identification, passport, state-issued identification card, or federal agency identification.
You will not be able to test without a qualifying ID.
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Examinee Personal Items
Maintaining exam integrity is one of the primary goals of a proctored exam. One of the ways exam integrity is achieved is by limiting the items allowed in the testing room. The method used to store personal items can vary by testing center. Examples of storage methods are: lockers, storage containers, or asking examinees to leave unnecessary items in their vehicle. All testing centers must provide some form of secure storage for car keys and other small items.
Items Not Allowed in Testing Room:
(This list is representative but is not exhaustive. Other items that are deemed to cause distraction to other examinees or put exam security at risk may be prohibited)
• Glasses - Proctor must visually inspect the glasses of examinee.
• Jewelry - Solid or chunky jewelry must be visually inspected. Items that may cause noise or distraction must be removed.
• Pockets - Pockets of examinees must be emptied with all items placed in a locker or storage area. Examinees must be asked to pat their pockets to show all items have been removed. Some testing centers require that pockets be turned inside out.
(Please note: The proctor should never physically touch the examinee to determine that pockets have been emptied. This should be determined by visual inspection only.)
Other Considerations: • Backpacks - rolling or large bags that do not fit in storage area should be stored in vehicle. If that is not possible, it is recommended that valuables be removed and secured in the locker or storage area. Backpacks must be placed at a designated location with the understanding that the examinee is liable for any belongings. Examinee’s personal belongings must never be stored in the proctor area.
All incidents (cheating, distraction, noise, unscheduled breaks etc.) will be reported as defined in processes below. Suspected cheating behavior on exams should be verified by at least two center staff persons whenever possible before action is taken.
• Examinees will be disqualified for cheating.
• Cheating includes, but is not limited to, copying questions or answers in any manner, talking with other examinees, referring to any notes while the exam is being administered, or being in possession of any items with documented questions, answers or notes or any other restricted materials.
• When an examinee is disqualified the exam will be terminated and the examinee will be asked to leave the testing center.
• The proctor should collect and retain any evidence or items relevant to the incident such as notes, study material or devices.
Incident Handling: All disqualifying incidents (cheating, distraction, noise, unscheduled breaks etc.) will be reported to Metro Institute and the governing agency.
• Metro will immediately notify the Agency Compliance Officer for incident review, penalty review and penalty enforcement as allowed by rule, regulation and law.